Connect Social Accounts
Learn more about connect social accounts in our help documentation.
Connect Your Social Accounts
Link your social media accounts to streamline content sharing.
Seamlessly integrate your social platforms for effortless management and scheduling.
Overview
We’ve done the grunt work to ensure your connected social accounts remain stable and uninterrupted for longer periods.
Note: Postly uses only official APIs from each social platform. This guarantees secure, reliable, and compliant connections that honor platform guidelines and privacy policies.
Steps
-
Go to the Social Accounts section
In the sidebar, click Social Accounts to view all available platforms. -
Select your social media platform
Choose from popular options like Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, and more. -
Authorize the connection
Follow the secure authentication flow. You'll be redirected to log in and approve necessary permissions.
✅ Connection Permissions
To ensure full functionality and prevent connection errors, you must accept all requested permissions during the connection process.
What to Do
- Always check all boxes when permission prompts appear.
- Do not edit or uncheck any permissions—especially for Facebook and Instagram.
- These permissions enable scheduling, analytics, publishing, and connection refreshes.
Special Cases
Facebook & Instagram
These platforms offer granular controls, which can break the connection if altered. You must allow access to:
- Page management
- Instagram business accounts
- Content publishing
- Insights and analytics
Failure to grant full access can result in:
- Post failures
- Missing analytics
- Expired connections
Other Platforms
Most other platforms (e.g., LinkedIn, Twitter, Pinterest) use standard OAuth scopes. Simply approve the request without changes.
⚠️ Postly does not request excessive permissions—only what’s required for publishing, syncing, and analytics.
🔁 API Token Duration & Refresh
Most social platforms issue access tokens that are valid for 60 days before they expire and require reconnection.
However, Postly has implemented advanced token management that automatically refreshes your token (where supported), keeping your accounts connected for much longer without manual action.
You will receive a notification before any connection expires, with clear steps to reconnect.
🔄 Disconnecting Accounts & Scheduled Posts
- You cannot disconnect a social account if it has scheduled posts. Doing so will cause those posts to fail permanently.
- Scheduled posts are not transferable.
You cannot schedule a post to Facebook Page A, then disconnect and reconnect Facebook Page B, and expect the post to publish.
Always complete or delete any scheduled posts before removing a connected account.
Multiple Account Connection
Connecting multiple accounts (e.g., multiple Facebook Pages) may require careful session handling.
💡 Tip: Log in to each account in separate browser tabs before connecting them on Postly.
Platform Connections
Postly supports a wide range of platforms:
| Platform | Access Role and Condition | Channels |
|---|---|---|
| Admin | Facebook Pages | |
| Account login | Professional Instagram accounts | |
| X (Twitter) | Account login | User Profile |
| YouTube | Manager; only Owner channels are listed | YouTube Channels |
| Super Admin | Profiles & Pages | |
| Google Business Profile | Owner access via Google | Google Business Listings |
| Account login | Boards | |
| Telegram | Bot access required | Channels |
| TikTok | Account login | User Profile |
| Threads | Account login | User Profile |
| Bluesky | Account login | User profile |
| RSS Feed | Account login | User profile |
🔒 All connected platforms remain active as long as you publish at least once every 6 weeks.
Key Information
⚠️ Changing your password or logging out of the connected platform may require reconnection.
⚠️ Scheduled posts are not disrupted during reconnection, unless the account is removed.
⚠️ Only users with admin/owner access can complete the full connection process.
Supported Account Types
- Facebook & Instagram: Only supports Business Pages and Creator Accounts. Personal profiles are not allowed.
- LinkedIn: Supports personal profiles and company pages.
- TikTok: Supports both personal and business accounts.
Troubleshooting Tips
- Clear your browser cache and cookies before connecting.
- Ensure pop-ups are enabled.
- If an account fails to connect, try incognito/private mode.
- Ensure your login has the required admin permissions.
- Complete any two-factor authentication when prompted.
Security & Privacy
Postly does not store your account credentials.
We use secure OAuth flows that keep your login information private.
All permissions are limited to those required for publishing and analytics.
Auto-Reconnect & Notifications
Postly monitors token validity and will alert you before expiration.
You’ll get email and in-app notifications when reconnection is required.
Google Business Profile (GBP) Locations
Store addresses help identify locations with similar names:
-
BrandName Downtown
123 Main St, City, ST 12345 -
BrandName Midtown
456 Oak Ave, City, ST 12345 -
BrandName Uptown
789 Pine Rd, City, ST 12345
Need Help?
Want additional help connecting your accounts?
👉 Learn More