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Essential Resources

Important links customers should see before the general troubleshooting list.

Postly Website

Explore product pages, resources, company updates, and learning materials.

Account Connection

Learn how to connect, reconnect, and troubleshoot social accounts.

Content Format

Format posts correctly across Facebook, LinkedIn, and other supported networks.

Media Upload Limits

Check media requirements, upload limits, and file guidance before publishing.

Changelog

See recent product improvements, fixes, and platform updates.

Roadmap

Track upcoming features and improvements planned for Postly.

Support Options

Chat on Dashboard

Recommended

Open the in-app chat widget for real-time help while you work.

Email Support

Prefer inbox? Send us details and screenshots—we'll reply fast.

Help Docs

Step-by-step guides, FAQs, and best practices for Postly.

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Tips for Faster Resolutions

  • Share the affected feature and a short description of the issue.
  • Include screenshots or console errors.
  • Mention your workspace and the account email you use to log in.

System Status

All systems operational. If you suspect an outage, reach us via chat.

Important

Demo Videos

Watch step-by-step Postly tutorials and walkthroughs

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Important

Documentation

Complete docs for setup, scheduling, creation, and reporting

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Important

Onboarding

Guided onboarding resources for getting started quickly

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Important

FAQ

Answers to common questions from Postly users

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Important

Account Connection

Connect and troubleshoot social account issues

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Important

Content Format

Learn formatting rules and best practices for each network

Learn more
Important

Media Upload Limits

Review image, video, and media upload requirements

Learn more
Important

Changelog

See the latest product improvements and platform updates

Learn more
Important

Roadmap

Explore upcoming features and planned improvements

Learn more
Important

Postly Website

Explore all Postly resources and product information

Learn more

Help Docs

Comprehensive documentation for all features

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Discord Community

Join for real-time support

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Clear Cache

Fix buffering and unresponsive pages

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New Social Account Issues

Troubleshoot new or disconnected social accounts

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Publishing Rules

Avoid account suspensions and failed posts

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Permissions

Resolve permissions and access issues

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Integrations

Fix syncing and integration issues

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Performance

Address slow loading and lag issues

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Billing Support

Payment or subscription problems

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Still need help?

Our support team is ready to assist you with any questions or issues.