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Publishing Notifications

Learn more about publishing notifications in our help documentation.

πŸ”” Publishing Notifications β€” Stay Updated Everywhere

Postly keeps you informed every time your content is publishedβ€”whether it succeeds, partially fails, or needs attention.

You’ll see updates directly in your dashboard, and receive them via Email, Slack, and Discord.


πŸš€ What You’ll Get Notified About

Postly sends a notification when your post finishes publishing across all selected channels.

You’ll see:

  • βœ… How many channels succeeded
  • ❌ How many channels failed
  • πŸ“„ Which post was published
  • πŸ•’ When it was scheduled
  • πŸ”— Quick link to view full details

πŸ“Š Where Notifications Appear

Postly delivers the same update across multiple channels.


πŸ–₯️ Dashboard (Primary View)

Your dashboard is the main place to track publishing results.

  • See a notification after publishing completes

  • Click View Details to open full breakdown

  • Review:

    • All channels
    • Success links
    • Failure reasons

πŸ“§ Email

Receive a simple notification in your inbox.

  • Clean, system-style message
  • No clutter or marketing layout
  • Includes a View Content Details link

πŸ’¬ Slack

Send publishing updates directly to your team’s Slack channel.

  • Uses a webhook URL
  • Sends a clean, readable message
  • Ideal for teams managing campaigns together

πŸ’¬ Discord

Send updates to your Discord server.

  • Uses a webhook URL
  • Same format as Slack
  • Great for creator teams and communities

βš™οΈ How to Enable Notifications

All notification settings are managed at the workspace level.


πŸ“ Step 1: Open Workspace Settings

Go to:

Dashboard β†’ Workspace Settings


πŸ”” Step 2: Open Notifications

Click:

Notifications


πŸ“§ Step 3: Enable Email

  • Enable Email Notifications

  • Choose who receives them:

    • Workspace owner
    • Admins
    • All members

πŸ’¬ Step 4: Connect Slack

  1. Enable Slack Notifications
  2. Paste your Slack webhook URL
  3. Click Save
  4. Click Send Test Notification

πŸ’¬ Step 5: Connect Discord

  1. Enable Discord Notifications
  2. Paste your Discord webhook URL
  3. Click Save
  4. Click Send Test Notification

πŸ”— How to Get a Webhook URL

Slack

  • Go to Slack β†’ Apps β†’ Incoming Webhooks
  • Create a webhook for your channel
  • Copy the URL

Discord

  • Go to Server Settings β†’ Integrations β†’ Webhooks
  • Create a webhook
  • Copy the URL

🧾 Example Notification

πŸ”” Publishing Update

3 succeeded, 1 failed

Post: "New Product Launch"
Scheduled: Mar 18, 10:00 AM
Workspace: Team Postly workspace

Failed:
β€’ Instagram β€” @brand
  Reason: Token expired

View details:
https://app.postly.ai/notifications/123

⚠️ Why Some Posts Fail

Common reasons include:

  • Expired or disconnected accounts
  • Platform restrictions or rate limits
  • Media size or format issues
  • Missing permissions on social accounts

πŸ‘‰ You’ll see the exact reason in your notification.


πŸ’‘ Pro Tips

  • Keep Slack and Discord enabled for team visibility
  • Always check failed posts quickly to avoid delays
  • Reconnect accounts regularly to prevent errors
  • Use dashboard details for full troubleshooting

πŸ”„ When Notifications Are Sent

Postly sends one notification per publishing job:

  • After all channels finish processing
  • Not per channel (to avoid noise)

βœ… Summary

With Publishing Notifications, you can:

  • Track publishing results instantly
  • Stay informed via Email, Slack, and Discord
  • Debug failures quickly
  • Keep your team aligned in real-time

πŸš€ Final Note

This feature turns Postly into:

Real-time publishing infrastructure β€” not just a scheduler

Stay in control. Stay informed. Ship content with confidence.