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Capability matrix

Capabilities organized around the work your teams need to run.

Each capability area shares the same workspace, permissions model, and reporting layer. Customer-specific identity and security options are configured during onboarding.

Scheduling and publishing

  • ✓ Shared calendars and multi-channel scheduling
  • ✓ Bulk publishing and reusable presets
  • ✓ Auto Post and supported ecommerce sources
  • ✓ Review flows, approvals, and publishing controls

Postly CRM

  • ✓ Customer conversations and contact capture
  • ✓ Qualification, ownership, tasks, and SLAs
  • ✓ Workspace digests and follow-up visibility
  • ✓ Operational integrations and automation

Team collaboration

  • ✓ Team Notes and mentions
  • ✓ Separate workspaces for brands, regions, or teams
  • ✓ Roles, permission groups, and shared accountability
  • ✓ Organization command center and rollout tracking

Bio Pages and intelligence

  • ✓ Managed Bio Pages and click insights
  • ✓ Supported channel and organization analytics
  • ✓ CSV exports and weekly performance digests
  • ✓ Cross-workspace search and calendar visibility

Automation, governance, and onboarding

  • ✓ API and MCP access
  • ✓ Audit history, MFA, domains, and session controls
  • ✓ SAML/OIDC SSO, SCIM, and SIEM options configured during onboarding
  • ✓ Contractual SLA or compliance claims published only with approved evidence

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