Bulk Post Management

1. Make a Copy or Download the File:

   This file cannot be edited or shared directly. To begin editing:

   • Click “File” → “Make a copy” to save it to your Google Drive, or
   • Click “File” → “Download” → “Comma Separated Values (.CSV)” to save a local copy.
2. Before You Upload:
   • Do not modify the column headers. Changing them will prevent your posts from being published.
   • Delete all instructional text from the document (including this section) before uploading.
   • Your CSV must include at least 4 rows and no more than 500 rows of content.
3. Limitations of the CSV File:

   We sincerely apologize for the limitations of our current bulk upload system. The CSV file format is quite rudimentary and offers limited flexibility at this time. Specifically:

   • You cannot specify individual pages, groups, or channels in the CSV file.
   • You may only include the name of the social platform (e.g., Facebook, Twitter, LinkedIn).
   • Once uploaded, your content will be published to all connected pages, groups, and channels of the listed platform within the Workspace.
   • Example: If your Workspace has two Twitter accounts connected, the same post will be published to both. If your Facebook platform includes multiple pages and groups, the post will be published to all of them.

   We understand this may not be ideal, and we're working to improve the experience.

4. Best Practices for Managing Connections:

   To ensure your content goes exactly where you intend:

   • Only connect the social accounts, pages, and channels you want to publish to before uploading your CSV file.
   • To avoid constantly disconnecting and reconnecting platforms, we strongly recommend using separate Workspaces for each business, client, or social platform group.
   • Each Workspace should include all relevant social media profiles, pages, groups, or channels tied to that entity.
5. Scheduling & Timezone Settings:
   • All posts will be uploaded in scheduled mode and will automatically publish at the date and time you specify in the CSV.
   • The time in the CSV is interpreted as local time. To apply a specific timezone, please update the Timezone setting in your Workspace Settings on the dashboard before uploading.
6. Writing Posts with Line Breaks:
   • You can format your post content naturally with line breaks and paragraphs.
   • To insert a new line within a cell: On Windows, press Alt + Enter; On Mac, press Command + Return.

Thank you for your understanding and patience as we continue to improve the bulk upload experience. We know these limitations can be frustrating, and we're actively working to make the process more powerful and flexible.