Official API:

1. Postly uses the official TikTok API for integrations. This ensures that our users have the best experience, security and protection.

TikTok publishing:

1. a. TikTok Post: video up to 4GB and 10 mins: MP4-recommended, WebM, Mov and 1080 x 1920 px.
2. b. Note: When posting on TikTok, remember that the platform only displays the content written in the title field. Please ensure to include all necessary details in the title field to effectively communicate your message.

1. a. You must be a Super Admin (LinkedIn), Admin (most platforms), Manager(Google Business Profile), Channel owner (YouTube) to the accounts. Content Admin and other sub-admin roles are not allowed.
2. b. Please accept ALL permissions while connecting your account.
   
   See example from Facebook connection below:
   
   
3. c. If you encounter error (#10) Application does not have permission for this action, it means that you did not accept all permissions while connecting your Facebook and Instagram account. Kindly disconnect and reconnect to proceed. Ensure you accept all permissions when reconnecting.
4. d. Some account connections expire every 60 days, ensure to reconnect your account periodically for a good experience.
5. e. Reconnecting your account does not affect already scheduled posts, they will still be published at the scheduled time.
6. f. Note that logging out of your social platforms, changing your social media account password, or login details will affect your connections here, reconnect to ensure a good experience.

1. a. Some platforms do not allow multiple accounts on the same browser session.
2. b. You would have to first sign in to all your Facebook accounts on a different browser tab and then switch to each to connect it to Postly.
3. c. Alternatively, you can sign in/sign out to one account at a time, while connecting each to Postly.