Performance Lag
Troubleshoot slow loading, delayed posting, or unresponsive interfaces when using Postly.
Why Performance Lag Occurs
Performance lag can disrupt your experience with Postly, causing slow dashboard loading, delayed post scheduling, or unresponsive interfaces. Common causes include:
- Browser cache or extensions causing conflicts.
- Unstable or slow network connections.
- Large media files (e.g., high-resolution images or videos).
- Platform API delays or rate limits.
Below are steps to optimize performance and platform-specific tips to reduce lag.
General Troubleshooting
Start with these steps to improve Postly's performance across all platforms.
- Clear your browser cache (Settings > Privacy > Clear Browsing Data) to remove conflicts.
- Disable browser extensions, especially ad blockers or VPNs, which may interfere with Postly.
- Ensure a stable internet connection (use a wired connection or test your Wi-Fi speed).
- Optimize media files: compress images to under 2MB and videos to under 100MB before uploading.
- Update your browser to the latest version for optimal performance.
Platform-Specific Tips
Follow these platform-specific tips to minimize lag when connecting or posting with Postly.
Facebook lag may occur due to large media uploads or API rate limits, causing slow post scheduling or connection delays.
- Compress images (under 2MB) and videos (under 100MB) before uploading to Postly.
- Check Postly's permissions in Business Integrations (Settings > Accounts > Apps and Websites) to ensure no API restrictions.
- Schedule posts during off-peak hours to avoid API rate limits.
- Clear browser cache (Settings > Privacy > Clear Browsing Data) to resolve dashboard lag.
Instagram lag may result from high-resolution media or Meta API delays, leading to slow post previews or connection issues.
- Optimize media: use images under 1MB and videos under 50MB for faster uploads.
- Verify Professional Account status (Settings > Account Type) to avoid API restrictions.
- Check Postly's permissions in Meta's Business Integrations (Settings > Accounts > Apps and Websites).
- Clear browser cache (Settings > Privacy > Clear Browsing Data) to improve dashboard responsiveness.
Google Business Profile
Google Business Profile lag may occur due to large images or API delays, causing slow Location loading or post scheduling.
- Compress images to under 1MB for faster uploads to Google Business Profile.
- Ensure Manager access (Manage Locations > Users) and all permission checkboxes checked during authorization.
- Verify Location status (active and verified) in Google Business Profile.
- Clear browser cache (Settings > Privacy > Clear Browsing Data) to reduce dashboard lag.
YouTube
YouTube lag may result from large video files or API delays, leading to slow uploads or channel connection issues.
- Compress videos to under 100MB and use supported formats (e.g., MP4) for faster uploads.
- Ensure Manager access (Settings > Permissions) and all permission checkboxes checked during authorization.
- Verify channel status (active and not suspended) in YouTube Studio.
- Clear browser cache (Settings > Privacy > Clear Browsing Data) to improve performance.
LinkedIn lag may occur due to API rate limits or large media, causing delays in post scheduling or dashboard loading.
- Optimize images to under 2MB for faster uploads to LinkedIn.
- Confirm Super Admin or Content Admin access (Admin Tools > Manage Admins).
- Check Postly's permissions in Authorized Apps (Settings > Account > Partners & Services).
- Clear browser cache (Settings > Privacy > Clear Browsing Data) to reduce lag.
Twitter/X
Twitter/X lag may result from API delays or large media, leading to slow post scheduling or account connection issues.
- Compress images to under 1MB and videos to under 50MB for faster uploads.
- Verify account status (Settings > Privacy and Security > Contact Information) to avoid restrictions.
- Check Postly's permissions in Connected Accounts (Settings > Connected Accounts).
- Clear browser cache (Settings > Privacy > Clear Browsing Data) to improve performance.
Still Facing Issues?
If performance lag persists, optimize media, verify network stability, or contact our support team for personalized assistance.
Contact Support