Affiliate and Enterprise Partner FAQ

Eligible revenue is the net self-service subscription revenue Postly actually collects from a new customer attributed through the affiliate’s FirstPromoter link during the 12-month commission period. Taxes do not earn commission; discounts, refunds, credits and chargebacks reduce the commissionable amount.

Enterprise contracts, lifetime purchases, onboarding, implementation, consulting, custom services, add-ons and other non-subscription charges are excluded unless a specific campaign expressly states otherwise.

FirstPromoter applies a 60-day attribution window. The referral must subscribe through valid affiliate attribution within that period.

The standard program pays 20% recurring commission on eligible collected self-service subscription revenue for the referred customer’s first 12 months.

Affiliate commissions are managed through FirstPromoter and paid monthly after they clear the applicable review period, subject to a $50 USD minimum payout and complete payment information.

Yes. Refunds, credits, chargebacks, payment reversals and billing corrections can cancel or reduce a pending commission and may be offset against future commissions when necessary.

Yes, when the prospect is suited to a normal self-service Postly subscription and completes signup through the agency’s valid affiliate link. Opportunities requiring managed sales, procurement, integration or security review should use the Enterprise Partner Program.

Changes apply prospectively, subject to the program terms and FirstPromoter campaign rules. Verified commissions already earned remain subject only to normal validation, refunds, fraud review and applicable law.

Eligible Enterprise revenue consists solely of Enterprise Core subscription fees Postly actually collects during the customer’s first 12 months, beginning with the first eligible Core payment. Taxes, discounts, refunds, credits and chargebacks are excluded or adjusted. Additional channels, onboarding, implementation, integrations, identity and security services, premium support, consulting, custom development and all other add-ons or paid services are excluded.

No. One-time onboarding, implementation and integration fees are not commissionable. The 20% reward applies only to eligible Enterprise Core subscription revenue.

A submitted referral receives 90 days of initial protection. Once Postly accepts it into active review or qualification, protection continues while the opportunity remains active. A dormant, unaccepted submission may expire after 90 days; a genuine procurement timeline does not by itself end attribution.

An existing company record is not an automatic rejection. Postly reviews whether there is an active opportunity or substantive recent relationship, the decision-maker involved and the partner’s independently established relationship. A dormant record with a genuinely new decision-maker may still qualify. Attribution must be confirmed before the formal introduction.

The earliest accepted legitimate registration generally receives attribution. Postly may review documented prior activity and which partner made the substantive introduction. A company name or prospect list alone does not establish priority. Any joint attribution or commission split must be approved in writing before closing.

Rewards are recorded after the related customer payment clears and are processed monthly, within 30 days after month-end, once required tax, invoice and payout documentation is complete.

Yes. Refunds, chargebacks, credits, payment reversals, contract reductions and billing corrections reduce eligible revenue. If the related reward was already paid, Postly may offset the adjustment against future rewards.

Changes apply prospectively. Customers already referred, accepted and closed retain the original commission percentage and 12-month reward period, provided the partner remains in good standing. Refunds, fraud, material breach, misrepresentation and applicable law may still result in adjustments or suspension.

The partner must have spoken with an appropriate contact, identified a reasonable Enterprise use case, confirmed that the prospect is willing to speak with Postly and obtained permission to make the introduction. Scraped contacts, bulk lists, unverified leads and registrations without a real relationship do not qualify.

Yes. Cold outbound may become a legitimate referral after the partner has spoken with the prospect, identified a genuine fit and obtained permission to introduce Postly. The opportunity must be registered and accepted before the formal introduction.

After approval, the partner submits the company name, website, country, size, contact name, title and business email, the partner’s relationship, the Enterprise use case, estimated value if known and the proposed introduction method. Postly reviews eligibility and attribution. Once accepted, the partner makes a direct email or meeting introduction to the assigned Postly representative.

The partner remains the Relationship Sponsor, preserving context and supporting agreed sales or customer-success conversations. Postly owns qualification, demos, pricing, contracting, onboarding, billing and product support. Reduced participation after closing does not by itself cancel earned attribution; rewards continue only while eligible customer revenue is collected.

The initial introduction may be made in Spanish, and the partner may remain involved as a Spanish-speaking liaison without affecting eligibility or rewards. Postly confirms the availability of Spanish-language demos, onboarding and ongoing support for each opportunity before any service commitment is made.