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WhatsApp is live on Postly

Connect WhatsApp Business to Postly

Connect your WhatsApp Business account through Meta's secure onboarding flow, then manage campaigns, templates, contacts, and message delivery from the same Postly workspace you already use.

Connect WhatsAppWatch setup guide
Secure Meta onboardingNo manual API setupExisting number support

Official setup guide

Step-by-step WhatsApp connection

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Simple setup

Connect through Meta's guided onboarding flow without manually copying tokens, IDs, or webhook details.

One publishing workspace

Manage WhatsApp alongside your social, email, blog, and messaging channels from Postly.

Business messaging ready

Use approved WhatsApp templates, saved contact lists, and message status tracking in one workflow.

Connection guide

Connect WhatsApp in nine simple steps

The video above walks through the complete process. Use these steps as a quick reference while you connect your account.

01

Open WhatsApp in Connections

Go to Connections in Postly, expand WhatsApp, and select Connect Account to begin.

02

Continue with Meta

Postly opens Meta's secure onboarding flow. Continue and choose the business portfolio you want to connect.

03

Choose your WhatsApp Business account

Select an existing WhatsApp Business account or choose the option to connect your WhatsApp Business app.

04

Enter your business phone number

Select the correct country code and enter the phone number registered with WhatsApp Business.

05

Verify in the WhatsApp Business app

Open WhatsApp Business on your phone and follow the connection prompt from the official Facebook Business account.

06

Scan the QR code or use an access code

Complete verification by scanning the QR code shown by Meta, or choose the access-code option instead.

07

Review account details

Confirm the WhatsApp Business account name and time zone before continuing.

08

Approve permissions

Review the permissions Postly needs to manage the WhatsApp account and conversations, then confirm.

09

Finish the connection in Postly

Return to Postly, select the connected phone number, continue, and confirm the channel.

After connection

Publish WhatsApp campaigns from Postly

Once connected, WhatsApp appears as a phone-number channel in the Postly Editor. Campaigns use approved templates and saved contact lists.

WhatsApp campaign publishing is template-based. Upload and save your contacts before you start composing a campaign.

1
Select the connected WhatsApp phone number in the Postly Editor.
2
Choose an approved WhatsApp message template.
3
Complete the required template variables and attach supported media when needed.
4
Select an existing contact list in Preview.
5
Publish immediately or schedule the campaign.
6
Track sent, delivered, read, and failed message statuses.

Contact lists

Upload contacts, save them as named lists, and choose the right audience from Preview before publishing.

Approved templates

Select an approved WhatsApp template and complete each required variable directly in the Postly Editor.

Replies and status

Keep track of conversations and monitor sent, delivered, read, and failed message statuses from Postly.

Frequently asked questions

WhatsApp connection questions

Everything you need to know before connecting your WhatsApp Business account to Postly.

Can I keep using the WhatsApp Business mobile app?

Yes. When you connect an eligible existing WhatsApp Business app account through Meta's onboarding flow, you can continue using the mobile app while also using Postly.

What is connected to Postly?

Your WhatsApp Business phone number becomes the connected channel in Postly. It is not connected as a page, feed, or group.

Do I need to paste API keys or access tokens?

No. The normal connection flow is handled through Meta's secure onboarding process. Postly completes the technical setup after authorization.

Can I send messages without an approved template?

WhatsApp campaign publishing in Postly uses approved WhatsApp templates. You select the template and complete its required variables before publishing.

Where do recipients come from?

Recipients are selected from saved contact lists in Postly. Upload, save, and label your contacts before publishing a WhatsApp campaign.

Bring WhatsApp into your Postly workflow

Connect your business number, select approved templates, choose saved contact lists, and manage WhatsApp campaigns alongside every other channel in Postly.

Connect WhatsApp nowWatch the guide

WhatsApp resources

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